Meet the Oliver’s Market Staff

Steve Maass

Founder & President

Steve is the Founder and President of Oliver’s Markets. He began his retail career in 1972 as the founder of Maass Produce and operated produce stands around the Bay Area. He was also Produce Manager at Food 4 Less (Santa Rosa) before opening the first Oliver’s Market in 1988.

Jill Olsen

Chief Financial Officer

Jill joined Oliver’s in 1990 as Bookkeeper and has grown her role as the company has grown to meet new needs and challenges. After being promoted to Controller in 2000, Jill was named Chief Financial Officer in 2007.

Scott Gross

General Manager

Scott joined Oliver’s as a Produce Clerk in 2000, as he earned his Bachelor’s Degree in Sociology at SSU. Scott joined management in 2005, serving in Cotati and Montecito stores. He served as Project Manager for Windsor construction, and was opening Store Director. He was named General Manager in 2016.

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Business Office Staff

Ruth Ramirez

Human Resources Manager

Ruth joined Oliver’s in June 2022 with over 25 years of Human Resources experience in a broad array of industries serving national and international companies. Her areas of expertise include employee relations, benefits, compensation, research and analysis, processes and procedures, training and development, recruitment, and project management.

Patty Butler

Corporate Office Manager

Patty joined Oliver’s in 1999, following work with Molsberry Market and A&B Market. She was hired as Front End Lead for Cotati, and moved on to Montecito and Stony Point, where she was promoted to office manager/money clerk in 2007. She joined the Business Office in her current role in 2014.

Paula Biancalana

Corporate Bookkeeping Manager

After a stop at Redwood Market in Cotati, Paula joined Oliver’s in 1990, first as Checker and Front End Lead and then moving into roles of increasing responsibility as Accounts Payable Clerk, Payroll Clerk, Assistant Office Manager and Bookkeeper before being promoted to Bookkeeping Manager in 2017.

Jacob Peters


Jacob joined Oliver’s in 2016 as Wellness Department Assistant Manager in Stony Point. He was named Wellness Department Manager, Cotati in 2017, and Wellness Coordinator in 2018. In 2024, Jacob was promoted to his new role as Generalist. Jacob’s previous experience includes several roles at Community Market. He earned his BA in Mathematics from Sonoma State University.

Dustin Canter

Natural Grocery Buyer

Dustin joined Oliver’s in 2007 as a member of the Grocery team. Since then, he has worked as a POS Clerk, Grocery Clerk, Front End Lead, Dairy Lead and Natural Foods Lead before being named Front End Customer Service Manager in 2014. In 2017, Dustin was named Assistant Store Director. In September 2020, Dustin was named Natural Foods Buyer.

Shawn Reilly

Conventional & Specialty Grocery Buyer

Shawn joined Oliver’s in 2000 as Grocery Clerk, progressing to Grocery Lead (2005) and Second Assistant Manager (2012). He was a Retail Merchandising Specialist and transitioned to manage the Windsor Tavern in 2016. He was a First Assistant Store Director (2017) before being named Grocery Buyer in 2022. Shawn earned his BA/MA in US History at SSU.

Joshua Kirchhoff

Corporate Wine & Liquor Coordinator

Josh’s career includes extensive relations with domestic and global wineries, distributors, and importers. He was also Oliver’s Montecito Wine Manager 2015-2019. Josh returned to Oliver’s as Corporate Wine & Liquor Coordinator in July 2023. He earned an MBA in Wine Business (SSU) and is a Certified Sommelier (Court of Master Sommeliers) and Certified Specialist of Wine (Society of Wine Educators).

Todd Davis

Meat & Seafood Coordinator

Todd joined Oliver’s as Meat & Seafood Coordinator in 2011, bringing a new level of leadership and strategy to the role. Todd’s extensive retail management and meat department background includes roles in several management positions in the industry before coming to Oliver’s Market in 2011.

James Schwedhelm

Deli Coordinator

James joined Oliver’s in 2013 as Assistant Deli Manager in Stony Point. He was promoted to Deli Manager for Montecito in 2016. Prior work experience includes deli management at Paradise Foods and Marinwood Market, and wholesale work with North Bay Deli Provisions.

Mark Kowalkowski

Corporate Executive Chef

Mark joined Oliver’s in 2009 as Corporate Executive Chef, bringing the focus and quality of the Oliver’s prepared food program to a new level. Mark’s extensive background includes degrees from Purdue and the Culinary Institute of America and work in top restaurants in Hawaii, Chicago and Sonoma County.

Mike Peterson

Produce Coordinator

Mike grew up in Santa Rosa and joined Oliver’s in 1999 as a Produce Clerk. He was promoted to Produce Manager in 2007 and Produce Coordinator in 2015. He is passionate about building a local, sustainable food system by working with farms and partners like F.E.E.D. Cooperative to carry the finest local produce.  Mike earned his AA degree at Santa Rosa Junior College.

Marghi Sulas

Bakery Coordinator

Bakery Department Coordinator Marghi has been with Oliver’s since 2008, when she joined the Stony Point store as a Baker and Cake Decorator. She became Assistant Bakery Department Manager in 2010, and Bakery Manager at Stony Point in 2013. In early 2015, she was promoted to her current role.

Wade Johnson

Gourmet Cheese Coordinator

Wade joined Oliver’s in August 2010 in the Gourmet Cheese Department and was named Manager in May 2015. He was names Gourmet Cheese Coordinator in 2023. Wade is very passionate about supporting local farmers and cheese makers, and appreciates the opportunity to educate customers every day. “Where there’s a wheel, there’s a whey,” says Wade.

Don Madarang

Wellness Coordinator

Don joined Oliver’s as our Montecito Wellness Assistant Manager in 2019, bringing decades of background as an owner, employee, and manager of Natural and Wellness-related retailers, including Whole Foods Market and Park Plaza Nutrition. He was promoted to Stony Point Wellness Manager 2021. In 2022, Don joined the Windsor team as their Wellness Manager. He was named Wellness Coordinator in May 2024.

Laurie Adan

Gifts & Floral Coordinator

Laurie joined Oliver’s Market in June 2004, bringing 13 years of floral management experience from her previous position at Safeway to our company. She served briefly in the Produce Department before being promoted to Floral Department Manager for the Cotati store. She was promoted to her current role in March 2021.

Shirley Liu-Pasquin

Customer Service Specialist

Shirley joined Oliver’s in 2007, bringing career experience in real estate and retail, including ten years at Safeway. After working as a Front End Lead for six years at the Cotati store, Shirley was tapped for the role of Customer Service Specialist in 2014.

Lisa Hall

Corporate Point of Sale Manager

Lisa joined Oliver’s in 2000 and worked in Point of Sale for six years before being promoted to Point of Sale Manager in 2006. She excels at improving and innovating existing systems to serve changing needs of the company, and has improved the inventory process, resulting in efficiency and profitability.

Lidia Soto

Health & Food Safety Compliance Analyst

Lidia began her career at Oliver’s Market in 2014 as the Stony Point Commissary Kitchen Manager. She was promoted to her current position in 2016. Lidia brings extensive background in bar and restaurant management, along with a Bachelor’s of Science in Management from Oregon State University.

Rory Heilman

Corporate Transportation Manager

Rory joined Oliver’s in 2009 at the Montecito location, progressing from Morning Grocery Clerk to Dairy Department Clerk to Beverage Department Lead before joining the Warehouse team as Clerk/Driver in 2014. He was promoted to Warehouse Lead in 2016 and named Corporate Transportation Manager in January 2024.

Annie Sherman

Corporate Sustainability Coordinator

Annie joined Oliver’s in 2017, bringing rich experience from Whole Foods Market and the County of Sonoma, where she focused on recycling and green business outreach. Annie earned a BA in Social Sciences from CSU, Chico and an MBA in Sustainable Enterprise from Dominican.

Michael Johnston

Corporate Systems Maintenance Manager

Michael joined Oliver’s in 1999 to manage the Wellness Department for the newly opening Montecito store. From there, he moved into the POS department and began taking on more IT tasks as the company’s needs grew. He has focused on IT full-time since 2010.

Sara Cummings

Corporate Public & Community Relations Coordinator

Sara joined the Graphics and Marketing team at Oliver’s in 2015, working part time and full time before joining Oliver’s in 2021 in her current role. She brings years of marketing, PR, account management, and communications experience from wine and lifestyle brands and organizations to the position.

Aubrey Ballinger

Corporate Graphics Manager

Aubrey joined Oliver’s in April 2012 as Bakery Customer Service in our Montecito store. She quickly became a cake decorator and was promoted to Bakery Assistant Manager in May 2013 and to Bakery Manager in Stony Point in March 2016. Aubrey transferred to the Corporate Graphics and Marketing team in May 2017 as Graphic Production Assistant, moved up to Graphic Designer and was promoted to Corporate Graphics Manager in 2019.

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Cotati Store Management

Garrett Toller

Store Director

Garrett joined Oliver’s in 2005 as a grocery clerk, and served as Grocery Lead, Dairy Lead and Front End Manager before his promotion to First Assistant Store Director, Montecito in 2015 and then Cotati in 2017. He was named Store Director for Cotati in April 2024. Garrett earned his AA at Santa Rosa JC and his BA at Sonoma State University.

Dillon Bean

1st Assistant Store Director

Dillon was hired at Oliver’s in 2007 as a Produce Clerk. He was promoted to Produce Manager in 2016 for the opening Windsor store. Previous experience includes work with Raley’s and local winery sales and service. Dillon was named 1st Assistant Store Director for Windsor  in 2019 and moved to Cotati in 2022.

Mike Hargrove

Production Manager

Mike joined Oliver’s in 2002 as a Utility Clerk. From there he progressed to the roles of Grocery Lead and Dairy Lead. He was promoted to the role of Production Manager at the Cotati store in April 2024.

Diana Fehrn

Delicatessen Manager

Diana joined the Oliver’s team in 2007 as a Deli customer service clerk and was promoted to Deli Assistant Manager that year for the opening of Oliver’s Stony Point. After several stints in both stores, in 2013 Diana was promoted to Deli Manager at Montecito. She then moved to the Windsor store on the opening team in 2016, and moved to Cotati in 2023.

Mary Durham

Executive Chef

Mary began her career at Oliver’s as the Sous Chef in May 2016 and was promoted to Executive Chef in 2019.

Hayley Daniels

Meat Department Manager

Hayley joined Oliver’s Market Stony Point in 2013 in Meat Department Customer Service. She progressed through Meat Production/BBQ to Butcher, and was promoted to Meat Assistant Manager in 2016. She was then a Lead for the Windsor store opening that year. Hayley moved to the Cotati store in 2017, where she was Meat Assistant Manager. Hayley was named Meat & Seafood Manager in 2018, and is the first female in the company’s history in this role.

Tati Espinoza

Produce Manager

Tati was hired in 2001 as a Produce Clerk in Cotati. In 2004, Tati moved into Grocery and Dairy roles, but returned to Produce to serve as Assistant Manager in Stony Point when the store opened in 2007. In late 2015, Tati returned to Cotati as Assistant Manager and was promoted to Manager in 2016.

Melanie Spackman

Bakery Manager

Melanie joined Oliver’s in 1995 working in the juice bar. She worked her way up in the Bakery and was named Assistant Manager in 1998. She was named Bakery Manager in 2002.

Justin Bowman

Wine Manager

Justin joined Oliver’s in 2009 as Wine Department Lead for Oliver’s Cotati. His previous experience includes five years as a Wine & Beer Specialist for Whole Foods. He was named Manager for the department in 2016.

Heather Schoneman

Gourmet Cheese Manager

Heather joined the Oliver’s Market Gourmet Cheese department in April 2011 in Customer Service before her promotion to Cheese Monger. Heather has represented Oliver’s in several competitions, winning third place in the Cheesemonger Invitational (CMI). She has also made cheese and served as a judge. She was tapped to manage our Cotati store’s department in August 2022.

Gema Lopez

Wellness Manager

Gema joined Oliver’s Market in April 1999 as a Dishwasher/Kitchen Clerk in our Cotati Deli and worked in the capacity of Cook, Deli Lead and Assistant Deli Manager between 1999-2011. Gema moved to the Front End in 2011 as a checker and to the Wellness Department in April 2015 where she’s worked as a Wellness Clerk and was promoted to Wellness Assistant Manager in November 2015 and Wellness Manager in 2019.

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Montecito Store Management

Jeff Spackman

Store Director

Jeff’s career with Oliver’s began in 1991 as a student Utility Clerk. His path included warehouse and department management before he was named Second Assistant at Montecito in 2000 and First Assistant in 2007. He was named Store Director for Cotati in 2009 and returned to Montecito in 2022.

Samantha Fauss

1st Assistant Store Director

Samantha joined Oliver’s Montecito Deli in 2013 and was promoted to Deli Lead in 2015. Next came a promotion to HMR Manager (Stony Point) in 2016, followed by Deli Assistant Manager positions in Cotati and Montecito. She then moved into production as a Grocery Lead in 2020 and was named Windsor Production Manager in 2022 and First Assistant (Montecito) in 2024.

Brian Swain

Production Manager

Brian joined Oliver’s Market in 2011 as a Grocery Clerk at our Montecito store. After four years, he transitioned to seasonal status to attend UC Berkeley, where he earned his Bachelor’s degree in Physics. He returned to Oliver’s full-time in 2018 and was promoted to Production Lead. Brian was promoted to Production Manager in 2020 and joined the Montecito team in 2024.

Laurie Strik

Customer Service Manager

Laurie came to Oliver’s Montecito in 2000 as a checker with previous background in retail sales, banking, and customer service. She was promoted to Front End Lead and then named Customer Service Manager in 2013.

Connie Harkey

Delicatessen Manager

Connie joined Oliver’s in 2000 as Deli Lead when the Montecito store opened. She was promoted to Deli Receiver and Deli Assistant Manager before being promoted to the role of Deli Manager in 2005. She was on the opening team of the Stony Point store in 2007, before moving to Cotati and then Montecito.

Stephen Murphy

Executive Chef

Stephen joined Oliver’s in 2012 as a Dishwasher in our Stony Point kitchen before moving up to work as a Deli Kitchen Clerk, Kitchen Lead, and Sous Chef prior to his promotion to Executive Chef for our Montecito Deli in June 2021.

Cortney Stewart

Meat Department Manager

Cortney joined Oliver’s in 2015 as a Cashier (Cotati) and joined the Meat Department in Production (2017). She progressed from Production to Butcher (2019) and Lead Butcher (2021). In early 2023, she was named Assistant Manager at Montecito and promoted to Manager in November. Cortney earned her AS degree in Animal Science from SRJC.

Lisa Hampton

Produce Manager

Lisa joined Oliver’s Montecito Produce Department in 2016, bringing 27 years of produce operations and training background from Safeway. Lisa was promoted to Produce Department Manager in 2017. In her spare time, Lisa enjoys fishing, sailing, camping and any water sports

Jessica Urban

Bakery Manager

Jessica joined Oliver’s as the morning baker at our Montecito store in May 2008. She held a variety of roles in the department before being promoted to Assistant Bakery Manager in 2016. She was named Bakery & Tavern Manager for Windsor in 2021 and returned to Montecito in 2023.

Matteo Polverari

Wine Managaer

Matteo joined Oliver’s Market in April 2016 as a Wine Clerk, and was promoted to Assistant Wine Manager in 2019. He was named Wine Department Manager in November 2019. Prior to joining Oliver’s, Matteo gained experience in fine wine, retail, and grocery at Traverso’s Market and Ancient Oak Cellars.

Matt Hyer

Cheese Manager

Matt joined Oliver’s in 2010 as a Gourmet Cheese Clerk, bringing previous culinary retail experience from Sur la Table and Oakville Grocery. In 2014, he was named Department Lead and in 2015, he earned “Gourmet Cheese Monger” credentials. In 2016, he was named Gourmet Cheese Department Manager.

Caren Schroder

Wellness Manager

Caren joined Oliver’s in 2003 as a supplement consultant. She was promoted to Manager one year later. Caren’s background in Wellness is extensive. Prior to joining Oliver’s, she managed Country Store Natural Foods in Montgomery Village for 14 years.

Melissa Busch

Gift and Floral Manager

Melissa joined Oliver’s in 2019 as a Cards & Gift/Floral clerk at our Montecito store, bringing 10 years of General Merchandise experience and four years of management experience from previous positions. She was promoted to the newly created position of Gift & Floral Manager in April 2021.

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Stony Point Store Management

Robbie Arend

Store Director

Robbie joined Oliver’s in 2010 as a Wine Clerk before taking on the roles of Front End Lead, Wine Manager, Dairy Lead, and Grocery Lead. In 2016, Robbie was named Second Assistant Store Director for Stony Point.  He was promoted to First Assistant Store Director in 2018 and Store Director in April 2024.


Scott Gerber

1st Assistant Store Director

Scott joined Oliver’s Market in December 2004 as a Utility Clerk at the Stony Point Store. He was promoted to Grocery Lead at Stony Point and Natural Lead at Montecito prior to being selected as Production Manager for Montecito in August 2020. He returned to Stony Point as First Assistant in April 2024.

Maira Saldana

Production Manager

Maira joined Oliver’s in 2014 as a Grocery Stocker. She then held the positions of Beverage Lead, Production Lead, and Natural Lead prior to her promotion to Production Manager in April 2024.

Wendy Bickford

Customer Service Manager

A graduate of Empire Business College, Wendy joined Oliver’s in 2004 in the Montecito Deli before transitioning to the Front End, first as Checker, then Supervisor. She moved to Stony Point as Front End Supervisor and was named Customer Service Manager in March 2022. Fun fact: Wendy is a cashier on Guy’s Grocery Games!

Mayra Gomez

Delicatessen Manager

Mayra joined Oliver’s in 2008 in Deli Customer Service. From there, she has progressed through roles in Taqueria Customer Service, Taqueria Lead, Cook, Sous Chef, Assistant Manager, and Kitchen Manager before promotion to Deli Manager in January 2020.

Pedro Cortez Sanchez

Executive Chef

Pedro has been with Oliver’s since 2000 where he began his career as a cook at the Montecito store. Pedro was promoted to Sous Chef in November 2002 and has worked at both the Montecito and Stony Point locations.

Leanna Avila

Meat Department Manager

Leanna joined Oliver’s Market in March 2011 as a Bagger. She transitioned into the Meat Department with positions in Production, Meat Lead, and Assistant Meat Manager. She was promoted to Meat Department Manager in August 2020.

Holly Fogg

Produce Manager

In 2016, Holly started her career at Oliver’s in the front end at Montecito, before joining the Produce Department, where she worked her way up to Produce Lead then Assistant Manager. She transferred to Stony Point in 2022, and was tapped to be Produce Department Manager in 2023.

Lorna Goodin

Bakery Manager

Lorna joined Oliver’s Bakery in 2018, working her way up through various department positions to be named Bakery Manager in October 2023. She brings over 20 years of valuable food and hospitality management experience from a broad range of companies to her role.

David Riley

Wine Manager

David joined Oliver’s in 1992 as a Courtesy Clerk before progressing to Grocery, Checker, Front End Lead, and Merchandising. He served as Wine Lead in Stony Point, left the company in 2013 and returned in 2020, working in the Front End. He was named Stony Point Wine Manager in August 2021.

Lisa Minacci

Wellness Manager

Lisa joined Oliver’s in 2007 as a Wellness Customer Service Clerk at our Montecito store.  She was named Assistant Manager in 2010. Lisa transferred to the Windsor in 2017 and was promoted to Wellness Manager in 2018. After a brief absence, Lisa was named Stony Point Wellness Manager in 2023.

Jared Mark-Hollandsworth

Gourmet Cheese Manager

A lifelong home chef and foodie, Jared joined Oliver’s Montecito in 2013 as a member of the Deli team. In 2016, he transferred to the Gourmet Cheese department. In 2019, he was promoted to Gourmet Cheese Assistant Manager at Oliver’s Stony Point, where he was named Manager in October 2021.

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Windsor Store Management

Laurie Wintermeyer

Store Director

Laurie began her career with Oliver’s in 1997 as a Checker. She progressed from there to work in all four stores, serving as POS Manager, Front End Lead, Grocery Lead, and was named First Assistant Store Director for Windsor when the store opened in 2016. She was named Windsor Store Director in 2017.

Corazon Hernandez

1st Assistant Store Director

Corazon started his career at Oliver’s Market in 2007 as a Checker in our Cotati store. He was promoted to Dairy Lead at Montecito and Natural Lead in Windsor before being promoted to Production Manager in 2020. He was named First Assistant Store Director in 2022.

Alex Bozzetto

Production Manager

Alex joined Oliver’s in 2006 during high school as a Bagger before transitioning to Combo Clerk, Checker, Store Lead and Dairy lead. He was named Production Manager in 2020, first at Stony Point and then Windsor (2024).

Mike Martinez

Customer Service Manager

Mike joined Oliver’s Montecito store in 2012, following 26 years at LADS Supermarket. He worked as a Grocery Stocker, Checker and Front End Lead before being promoted to the Customer Service Manager when the Windsor store opened in 2016. Mike is also a talented sign and chalk board artist.

Liz Guerra

Delicatessen Manager

Liz first joined Oliver’s in 2014 in Stony Point as a Kitchen Clerk and held positions as Cook, Kitchen Lead, Sous Chef, Kitchen Manager, and Executive Chef before becoming Windsor’s Deli Manager in 2023. She graduated from the Santa Rosa Junior College Culinary Arts program and brings local restaurant and catering background to the position.

David Mcdowell

Executive Chef

Bringing decades of restaurant background at top Sonoma County restaurants, including John Ash & Co. and Spinster Sisters, David joined Oliver’s in late 2018 as a Sous Chef at our Stony Point store. He was promoted to Executive Chef for Windsor’s Deli and Tavern in 2023.

Jenny Elmer

Meat Department Manager

Jenny joined Oliver’s Market in 2013 as a Meat Department Customer Service person. From there, she progressed into Meat Production, Meat Lead, and Meat Assistant Manager positions. She was promoted to Meat Department Manager in August 2020.

Todd “Rocket” Burton

Produce Manager

“Rocket”, as he is known, joined Oliver’s Market in January 2000 as a Dairy Lead. He has worn several other hats during his tenure at Oliver’s, including Grocery lead, 1st Assistant Store Director, 2nd Assistant Store Director, and Journeyman produce clerk before his promotion to Produce Department Manager at our Windsor store in October 2020. An avid outdoorsman and gardener, “Rocket” enjoys all that Sonoma County has to offer.

Jennifer Sapiente

Bakery & Tavern Manager

Jennifer joined Oliver’s in 2016 as part of the Windsor opening store team as a Morning Baker. She has built upon her experience working as Cake Decorator, Bakery/Tavern Customer Service, and Assistant Manager prior to her promotion to Bakery & Tavern Manager in June 2023.

Michele Pedro

Executive Baker

Michele joined Oliver’s in 2010 as a Cake Decorator at the Stony Point store. She was then promoted to Assistant Manager and then Bakery Manager before joining the opening team for Oliver’s Windsor. Michele earned her Baking and Pastry Certificate from Santa Rosa Junior College. She was named Executive Baker in August 2021.

Brandon Witwicki

Wine Manager

Brandon joined Oliver’s in August 2016 in the Dairy Department. He progressed to the Grocery Department and then moved into the Wine Department, first as Wine Clerk and then Assistant Wine Manager. He was named Wine Department Manager in August 2020.

Damian Birdseye

Gourmet Cheese Manager

Bringing years of experience from Marin and Sonoma County positions, Damian joined Oliver’s Market Montecito as a Cheese Monger in February of 2021. He was promoted to Assistant Cheese Manager in September 2023, and named Windsor Gourmet Cheese Manager in April 2024.

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