Meet the Oliver’s Market Staff
Founder & President
Steve is the Founder and President of Oliver’s Markets. He began his retail career in 1972 as the founder of Maass Produce and operated produce stands around the Bay Area. He was also Produce Manager at Food 4 Less (Santa Rosa) before opening the first Oliver’s Market in 1988.
Corporate Financial Officer
Jill joined Oliver’s in 1990 as Bookkeeper and has grown her role as the company has grown to meet new needs and challenges. After being promoted to Controller in 2000, Jill was named Chief Financial Officer in 2007.
Scott joined Oliver’s as a Produce Clerk in 2000, as he earned his Bachelor’s Degree in Sociology at SSU. Scott joined management in 2005, serving in Cotati and Montecito stores. He served as Project Manager for Windsor construction, and was opening Store Director. He was named General Manager in 2016.
General Manager of Operations
Eric joined Oliver’s Cotati in 1989. He quickly went from staff positions to a management role as Assistant Store Director in 1993 and Cotati Store Director in 2000. He opened the Stony Point store in 2007 and served as Store Director there until he was named General Manager of Operations in 2016.
Human Resources Director
Susan joined the newly opened Montecito store in 2000 as a Checker. She rapidly progressed to Front End Lead and then Floral Department Manager. She was named Human Resources Director in 2006, creating a central department for the company from the ground up.
Business Office Staff
Health & Food Safety Compliance Analyst
Lidia began her career at Oliver’s Market in 2014 as the Stony Point Commissary Kitchen Manager. She was promoted to her current position in 2016. Lidia brings extensive background in bar and restaurant management to the role. She has a Bachelor’s of Science Degree in Management from Oregon State University.
Cards, Gifts & Housewares Coordinator
Maria, a lifelong Santa Rosa resident, joined Oliver’s Montecito in 2007 as a General Merchandise Clerk, bringing ten years of related experience from Lucky Markets to the position. In 2015, Maria was promoted to the role of Gifts, Cards & Floral Coordinator. She oversees these departments for all four locations.
Corporate Sustainability Coordinator
Annie joined Oliver’s in 2017, bringing rich experience from Whole Foods Market and the County of Sonoma, where she focused on recycling and green business outreach. Annie earned a BA in Social Sciences from CSU, Chico and an MBA in Sustainable Enterprise from Dominican.
Bakery Department Coordinator Marghi has been with Oliver’s since 2008, when she joined the Stony Point store as a Baker and Cake Decorator. She became Assistant Bakery Department Manager in 2010, and Bakery Manager at Stony Point in 2013. In early 2015, she was promoted to her current role.
Corporate Systems Maintenance Manager
Michael joined Oliver’s in 1999 to manage the Wellness Department for the newly opening Montecito store. From there, he moved into the POS department and began taking on more IT tasks as the company’s needs grew. He has focused on IT full-time since 2010.
Meat & Seafood Coordinator
Todd joined Oliver’s as Meat & Seafood Coordinator in 2011, bringing a new level of leadership and strategy to the role. Todd’s extensive retail management and meat department background includes roles in several management positions in the industry before coming to Oliver’s Market in 2011.
Corporate Bookkeeping Manager
After a stop at Redwood Market in Cotati, Paula joined Oliver’s in 1990, first as Checker and Front End Lead and then moving into roles of increasing responsibility as Accounts Payable Clerk, Payroll Clerk, Assistant Office Manager and Bookkeeper before being promoted to Bookkeeping Manager in 2017.
Conventional Grocery Buyer
Since joining Oliver’s in 1998, Lawrence has held a good range of positions, moving from Utility Clerk and Checker to a Natural Foods Merchandiser, Dairy Clerk, Front End Lead, Front End Manager, Assistant Store Director and since 2012, Conventional/Specialty Grocery Buyer.
Natural Foods Buyer
Michael joined Oliver’s in 1996 as a dishwasher while pursuing his Bachelor’s degree in English at Sonoma State University. After tenure as a Grocery Clerk in Receiving and then Bulk Foods, he was promoted to the role of Natural Foods Buyer in 2005. He is a passionate advocate for his category.
Beer, Wine & Spirits Buyer
Richard became Beer, Wine & Spirits buyer for Oliver’s Markets in 2009. He has been in the retail world for more than 35 years and has been both store manager and wine buyer for many ﬁne Northern California stores. His travels have taken him to Europe, Asia, and the South Paciﬁc. He has a passion for ﬁne food and wine, and considers them inseparable partners.
Kirsty joined the Oliver’s team back in 2001 as a one-man-show in what is now called the Oliver’s Graphics Department. She has had multiple roles in the success of the company designing the Windsor store from the ground-up and launching our new ESOP brand. She has a passion for fashion and has wicked design skills.
Mike grew up in Santa Rosa and joined Oliver’s in 1999 as a Produce Clerk. He was promoted to Produce Manager in 2007 and Produce Coordinator in 2015. He is passionate about building a local, sustainable food system by working with farms and partners like F.E.E.D. Sonoma to carry the finest local produce. Mike earned his AA degree at Santa Rosa Junior College.
Roxanne brings deep retail background to her role as Deli Coordinator. Following 22 years with Safeway, where she managed several delis for nine stores and served as Assistant Store Director, Roxanne joined Oliver’s in 2004 to manage the Cotati Deli. She was named Deli Coordinator in 2008.
Customer Service Specialist
Shirley joined Oliver’s in 2007, bringing career experience in real estate and retail, including ten years at Safeway. After working as a Front End Lead for six years at the Cotati store, Shirley was tapped for the role of Customer Service Specialist in 2014.
Madame de Fromage
Colette is an internationally known food and wine authority and educator whose career spans more than four decades in Europe, New York, and California, focused on all aspects of marketing and management. She joined Oliver’s in 2001 to develop the Gourmet Cheese department.
Corporate Point of Sale Manager
Lisa joined Oliver’s in 2000 and worked in Point of Sale for six years before being promoted to Point of Sale Manager in 2006. She excels at improving and innovating existing systems to serve changing needs of the company, and has improved the inventory process, resulting in efficiency and profitability.
Corporate Transportation Manager
David joined Oliver’s in 2010 as a member of the Grocery team in Cotati. He then moved to Oliver’s first warehouse when it opened in Rohnert Park in 2011. He played a key role in the move to the Oliver’s Santa Rosa office and warehouse in 2013, and was named Corporate Transportation Manager that same year.
Corporate Office Manager
Patty joined Oliver’s in 1999, following work with Molsberry Market and A&B Market. She was hired as Front End Lead for Cotati, and moved on to Montecito and Stony Point, where she was promoted to office manager/money clerk in 2007. She joined the Business Office in her current role in 2014.
Cotati Store Management
Meat Department Manager
Dexter joined Oliver’s Meat Department in 2012 in Meat Department Customer Service and was promoted to Butcher in June 2014. He was named Cotati’s Assistant Manager in September 2016 and was promoted to Meat Department Manager in 2017.
Zach joined Oliver’s Montecito location in spring 2005, bringing years of culinary experience from top Marin restaurants and private clubs to the role. In 2011, he transferred to the Cotati store. Zach graduated with honors and awards from San Francisco City College’s Culinary Arts program.
Justin joined Oliver’s in 2009 as Wine Department Lead for Oliver’s Cotati. His previous experience includes five years as a Wine & Beer Specialist for Whole Foods. He was named Manager for the department in 2016.
Wade joined Oliver’s in August 2010 in the Gourmet Cheese Department and was named Manager in May 2015. Wade is very passionate about supporting local farmers and cheese makers, and appreciates the opportunity to educate customers every day. “Where there’s a wheel, there’s a whey,” says Wade.
2nd Assistant Store Director
Carolyn joined Oliver’s in 2009 as a checker. She brings a range of outside wholesale and retail experience to the position, including time with Home Depot and Petaluma Poultry. In 2010, she was promoted to Store Lead at Stony Point. In 2012 became the Second Assistant Store Director for Cotati.
Jeff began his career with Oliver’s in 1991 as a Utility Clerk while in high school. His career path included warehouse and department management before he was named Second Assistant at the Montecito store in 2000 and First Assistant in 2007, he then returned to the Cotati Store as Store Director in 2009.
1st Assistant Store Director
Garrett joined Oliver’s in 2005 as a grocery clerk, and served as Grocery Lead, Dairy Lead and Front End Manager before his promotion to First Assistant Store Director, Montecito in 2015 and then Cotati in 2017. Garrett earned his AA at Santa Rosa JC and his BA at Sonoma State University.
James joined Oliver’s in 2013 as Assistant Deli Manager in Stony Point. He was promoted to Deli Manager for Montecito in 2016. Prior work experience includes deli management at Paradise Foods and Marinwood Market, and wholesale work with North Bay Deli Provisions.
Tati was hired in 2001 as a Produce Clerk in Cotati. In 2004, Tati moved into Grocery and Dairy roles, but returned to Produce to serve as Assistant Manager in Stony Point when the store opened in 2007. In late 2015, Tati returned to Cotati as Assistant Manager and was promoted to Manager in 2017.
Melanie joined Oliver’s in 1995 working in the juice bar. She worked her way up in the Bakery and was named Assistant Manager in 1998. She was named Bakery Manager in 2002.
Jacob joined Oliver’s in 2016 as Wellness Department Assistant Manager in Stony Point. He was named Wellness Department Manager, Cotati in 2017. Jacob’s previous experience includes a variety of roles at Community Market.
Montecito Store Management
Charles joined Oliver’s Stony Point as Sous Chef August 2014 and was named Executive Chef for Montecito in 2017. His professional background includes work at Zin Restaurant and The Wild Oak Saddle Club. He is a graduate of Le Jardin Du Maitre culinary program in southern California.
Lisa joined Oliver’s Montecito Produce Department in 2016, bringing 27 years of produce operations and training background from Safeway. Lisa was promoted to Produce Department Manager in 2017. In her spare time, Lisa enjoys fishing, sailing, camping and any water sports
Josh was hired in 2015 as Wine Department Manager at Montecito. He brings over 15 years of wine industry experience to the position, in both retail sales and on the buying side, as well. He earned the Certified Sommelier credential from the Court of Master Sommeliers.
Caren joined Oliver’s in 2003 as a supplement consultant. She was promoted to Manager one year later. Caren’s background in Wellness is extensive. Prior to joining Oliver’s, she managed Country Store Natural Foods in Montgomery Village for 14 years.
Matt joined Oliver’s in 2010 as a Gourmet Cheese Clerk, bringing previous culinary retail experience from Sur la Table and Oakville Grocery. In 2014, he was named Department Lead and in 2015, he earned “Gourmet Cheese Monger” credentials. In 2016, he was named Gourmet Cheese Department Manager.
An LA boy who fell in love with Sonoma County and great food, Ron joined Oliver’s in 1994 as a Bakery Manager. Ron is a true foodie at heart, and has been involved in the Deli, Bakery and Cheese departments in his time with Oliver’s, but his first love is the Bakery and all things chocolate.
After 20 years at Petrini’s Markets, and Safeway for nine years, Frank joined the Oliver’s Team as Store Director in 2006. Frank is focused on results in all areas. From exceeding customer expectations to increasing profits, from reducing costs to mentoring his team to succeed at achieving their goals he is passionate about the success of all.
Josh joined Oliver’s Market in 2001, first working in the Deli before joining the Meat Department. He worked as a Butcher and was promoted to Assistant Manager in 2009. He was promoted to Manager of the Montecito Meat Department in 2011.
Connie joined Oliver’s in 2000 as Deli Lead when the Montecito store opened. She was promoted to Deli Receiver and Deli Assistant Manager before being promoted to the role of Deli Manager in 2005. She was on the opening team of the Stony Point store in 2007 and moved to Cotati in 2009.
2nd Assistant Store Director
Laurie came to Oliver’s Montecito in 2000 as a checker with previous background in retail sales, banking, and customer service. She was promoted to Front End Lead and then named Second Assistant in 2013.
Stony Point Store Management
Meat/ Seafood Manager
Jon was hired in 2007 at Montecito as a counter clerk and began learning butchery. He was promoted to Assistant Manager in 2010, and moved to Stony Point in 2014. He served on Windsor’s opening team in 2016, and was promoted to Cotati Meat Manager that year. He moved to Stony Point in late 2017.
2nd Assistant Store Director
Robbie joined Oliver’s in 2010 as a Wine Clerk before taking on the roles of Front End Lead, Wine Manager, Dairy Lead, and Grocery Lead. In 2017, Robbie was named Second Assistant Store Director for Stony Point.
Jordan joined Oliver’s in August 2009 in the Meat Department. She moved into the Bakery Department in 2013 and was opening Assistant Manager for Windsor in 2016. She was named Stony Point Bakery Manager in 2017. Jordan received her AA in Culinary, Baking and Pastry from Santa Rosa Junior College.
After ten years with Sonoma Market and ten years at Raley’s, Roger joined the Oliver’s team in 2000. He worked in Receiving and Grocery, and then served as Grocery Buyer for several years before being named Assistant Store Director in Stony Point in 2012. He was named Stony Point Store Director in 2017.
1st Assistant Store Director
Dustin joined Oliver’s in 2007 as a member of the Grocery team. Since then, he has worked as a POS Clerk, Grocery Clerk, Front End Lead, Dairy Lead and Natural Foods Lead before being named Second Assistant Store Director in 2014. In 2017, Dustin was named First Assistant Store Director.
Robert Deakins joined the Oliver’s Market team in 2007 as the Gourmet Cheese manager at the Stony Point location. Prior to Oliver’s Market, Robert managed the Specialty Department at Whole Foods Market in Sebastopol for ten years.
Michelle hit the ground running when she joined Oliver’s in 2014 as Deli Manager, arriving with 21 years of deli management background from Molsberry’s Market.
Corporate Executive Chef
Mark joined Oliver’s in 2009 as Corporate Executive Chef, bringing the focus and quality of the Oliver’s prepared food program to a new level. Mark’s extensive background includes degrees from Purdue and the Culinary Institute of America and work in top restaurants in Hawaii, Chicago and Sonoma County.
Dillon was hired at Oliver’s in 2007 as a Produce Clerk. He was promoted to Produce Manager in 2016 and was the Produce Manager for the Windsor Store when it opened. Previous experience includes work with Raley’s and local wineries in tasting room sales and service. Dillon has recently been promoted to Produce Manager for our Stony Point location in 2018.
Windsor Store Management
With management experience across bakery, deli and cheese departments, Phyllis Heagney has worked for Oliver’s Markets since 2005. Now supervising a crew of dedicated bakers baking goodies for all 4 bakery departments, Phyllis is happiest turning startling amounts of butter and sugar into delicious creations.
1st Assistant Store Director
Shawn joined Oliver’s in 2000 as Grocery Clerk, progressing to Grocery Lead in 2005 and Second Assistant Manager in 2012. From 2013-2016, he was Retail Merchandising Specialist. In 2016, he managed the newly opened Windsor Tavern. In 2017, he was named First Assistant Store Director. Shawn earned his BA and MA in US History at Sonoma State University.
Thomas joined Oliver’s in 2011 as a Utility Clerk and began splitting time between the Grocery and Wine Departments later that year. In early 2017, he was promoted to the position of Wine Department Manager at the Windsor location.
Mitch joined Oliver’s in 2007 as a Butcher in the Cotati store, bringing 13 years of previous experience at Santa Rosa Meat & Poultry to the position. He was named Manager of the Stony Point Meat Department in 2009 and joined the Windsor Store as Meat Department Manager when it opened in 2016.
Emily joined Oliver’s in our Stony Point Gourmet Cheese Department in 2014. She was named Gourmet Cheese Department Manager as part of the Windsor opening store team in early 2016.
Bakery & Tavern Manager
Michele joined Oliver’s in 2010 as a Cake Decorator at the Stony Point store. She was then promoted to Assistant Manager and then Bakery Manager before being tapped to join the opening team for Oliver’s Windsor store. Michele earned her Baking and Pastry Certificate from Santa Rosa Junior College.
Diana joined the Oliver’s team in 2007 as a Deli customer service clerk and was promoted to Deli Assistant Manager that year for the opening of the Stony Point store. After several stints in both stores, in 2013 Diana was promoted to Deli Manager at Montecito. She then moved to the Windsor store to serve on the opening team in early 2016.
Nick was born in Santa Rosa and is a third generation Sonoma County resident. He started his career with Oliver’s as a Sous Chef at Stony Point in late 2010. In 2012, he was promoted to Executive Chef at Montecito. In early 2016, Nick was tapped to join the Windsor store team in his current position.
2nd Assistant Store Director
Mike joined Oliver’s Montecito store in 2012, following 26 years at LADS Supermarket. He worked as a Grocery Stocker, Checker and Front End Lead before being promoted to the Second Assistant Store Director when the Windsor store opened in 2016. Mike is also a talented sign and chalk board artist.
Laurie began her career with Oliver’s in 1997 as a Checker. She progressed from there to work in all four stores, serving as POS Manager, Front End Lead, Grocery Lead, and was named First Assistant Store Director for Windsor when the store opened in 2016. She was named Windsor Store Director in 2017.