Your NEW Customer Service Specialist

My name is Shirley Liu-Pasquin and I have been with Oliver’s Market for about seven years.  Born in San Francisco and raised in Petaluma, it was such a joy to discover Oliver’s Market.  I worked for a corporation for most of my retail career, and a long commute was taking a toll on me.  So in 2007, I was so excited to be back working in Sonoma County at Oliver’s, a small local market with an awesome range of ingredients to fuel my passion for cooking.  Oliver’s was the perfect match for me!  It also put me closer to my parents and gave me the ability to help at their restaurant whenever it was needed.   My goals to work close to home and start a family have been accomplished.  My daughter is now five and I could not be happier with the choices I have made for myself, my family and my career.  I worked in our Cotati store as a Front End Lead for over six years and I’ve enjoyed every minute of it.  I have met tons of people, seen friends I have not seen in years and made a lot of new ones.


Earlier this year, I was offered the position as Oliver’s Markets Customer Service Specialist.  What does this mean exactly?  As your Customer Service Specialist, I have the great pleasure of helping you with your grocery needs – whether you have a special order or request, want to give us feedback or simply comment on how we’re doing.  I get to personally take care of your concerns and do what I can to make your special orders happen or your voice heard!  Please email me at, submit a request from our website, or write up a suggestion and leave it in the Customer Service Drop Box.  Thank you for shopping at Oliver’s Markets and I look forward to talking to each and every one of you!

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